topic Re: Does not recognize my device ip16 in Arlo

Does not recognize my device ip16

arejames60 — Wed, 14 May 2025 14:47:49 GMT

cant login doest recongize my device

Re: Does not recognize my device ip16

BrookeN — Thu, 15 May 2025 16:30:38 GMT

Can you change it to send the 2FA to your email address instead of the iPhone?

Re: Does not recognize my device ip16

arejames60 — Sat, 17 May 2025 01:34:45 GMT

Yes i tried sending to my email but got sane results

Re: Does not recognize my device ip16

StephenB — Sat, 17 May 2025 11:50:23 GMT

@arejames60 wrote:

Yes i tried sending to my email but got same results

Are you saying that

you never got the code?
or that the code wasn't accepted?

Re: Does not recognize my device ip16

arejames60 — Sun, 18 May 2025 21:54:00 GMT

i never got the code with any device selection all timed outside

Re: Does not recognize my device ip16

BrookeN — Mon, 19 May 2025 13:57:45 GMT

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.