topic Re: Changing cameras on a Single Camera plan in Arlo

Changing cameras on a Single Camera plan

LSBurdett — Fri, 16 May 2025 13:18:50 GMT

To switch from one camera to another on a Single Camera plan, do I need to renew a subscription?

Re: Changing cameras on a Single Camera plan

StephenB — Fri, 16 May 2025 13:26:58 GMT

@LSBurdett wrote:

To switch from one camera to another on a Single Camera plan, do I need to renew a subscription?

I believe you need to cancel the current subscription and then get another one.

That is of course expensive if you used the annual payment option. Support might be able to reimburse you for the unused months - not sure about that though.

Re: Changing cameras on a Single Camera plan

jguerdat — Fri, 16 May 2025 13:27:06 GMT

AFAIK, you must cancel the original subscription and then purchase one again, choosing the new camera that it will be attached to. It used to be you could move cameras around but I believe that's no longer possible.