https://community.arlo.com/t5/Arlo/Why-do-I-need-a-plan-after-10-years/m-p/2450154#M100002 <P>Assuming you have legacy cameras (Pro 2 or older), you should still have the free 7 day plan. A paid plan would only be needed if you set up an advanced feature such as activity zones that require a sub to work. If you did change any settings, undo them to see if that helps.</P> Sun, 11 May 2025 22:04:28 GMT jguerdat 2025-05-11T22:04:28Z https://community.arlo.com/t5/Arlo/Why-do-I-need-a-plan-after-10-years/m-p/2450082#M99996 <P>I’ve had my system - router with 5 cameras for close to 10 years and I’m now no longer able to access any recordings and am being notified that I’m now need to have and pay for a plan to use my devices other than for a live view? Why?</P> Sun, 11 May 2025 02:42:44 GMT https://community.arlo.com/t5/Arlo/Why-do-I-need-a-plan-after-10-years/m-p/2450082#M99996 Charstephens 2025-05-11T02:42:44Z https://community.arlo.com/t5/Arlo/Why-do-I-need-a-plan-after-10-years/m-p/2450154#M100002 <P>Assuming you have legacy cameras (Pro 2 or older), you should still have the free 7 day plan. A paid plan would only be needed if you set up an advanced feature such as activity zones that require a sub to work. If you did change any settings, undo them to see if that helps.</P> Sun, 11 May 2025 22:04:28 GMT https://community.arlo.com/t5/Arlo/Why-do-I-need-a-plan-after-10-years/m-p/2450154#M100002 jguerdat 2025-05-11T22:04:28Z https://community.arlo.com/t5/Arlo/Why-do-I-need-a-plan-after-10-years/m-p/2450852#M100118 <P>Yes, it’s a legacy plan and I didn’t change any settings, I simply updated the app on my phone. I notice a different look/feel but didn’t have time to review anything. I removed and reinstalled my cameras and it seems to be corrected.</P> Sun, 18 May 2025 12:09:53 GMT https://community.arlo.com/t5/Arlo/Why-do-I-need-a-plan-after-10-years/m-p/2450852#M100118 NanaStephens 2025-05-18T12:09:53Z