topic Re: Android 10 no notifications in Arlo

Android 10 no notifications

QuestionGuy — Fri, 16 Oct 2020 20:16:39 GMT

I upgraded my phone this week from Android 9 to a new device running Android 10. I have since lost all notifications. I have the paid subscription so this includes smart notifications. My system is a mix of Arlo wireless and Arlo Pro 2 cameras.

All other devices including Alexa are still receiving notifications, so this is just my new phone. Rules are correct, notifications are on in the phone, and all other trouble shooting in the Arlo guide are fine.

In fact, I will receive notifications IF the Arlo app is running in the background (not closed). If I swipe to close the app, notifications then end. Background data is enabled on the app.. cellular and wifi all that jazz.

My old phone would still receive notifications while on wifi. I've since removed the app from the old phone and removed it as a trusted device,set new phone as trusted device.. no change.

Thoughts?

Re: Android 10 no notifications

jguerdat — Sat, 17 Oct 2020 13:44:10 GMT

The issue is that you're closing the app out. It must be running in the background for notifications. I just use the home or Back buttons to go back to the home screen.

Re: Android 10 no notifications

QuestionGuy — Sat, 17 Oct 2020 13:49:27 GMT

That's not true at all. You have to keep your text application open to receive notifications? An admin should delete that post.

Re: Android 10 no notifications

jguerdat — Sat, 17 Oct 2020 13:51:30 GMT

You can argue the point all you want. The facts remain the same.

Re: Android 10 no notifications

QuestionGuy — Sat, 17 Oct 2020 13:52:19 GMT

You clearly have no idea what you're talking about.