topic Re: Delay notification in Arlo Video Doorbell Wire-Free

Delay notification

BooIJ — Thu, 29 Jul 2021 14:06:37 GMT

There is quite a lot of delay in the signal before you get a notification. Is this because I still have a trial version and will it get better if I have a monthly subscription? Or is there something else that can be done about this? The doorbell has a good wifi signaal.

Re: Delay notification

jguerdat — Thu, 29 Jul 2021 14:12:19 GMT

Having the trial subscription makes no difference. What usually is the issue is the phone's reaction to sleep mode. I find if the phone has been sleeping only a few minutes notifications come very quickly. After that there may be a more significant delay of several seconds before the phone checks to see if notifications are waiting.

Re: Delay notification

BooIJ — Thu, 29 Jul 2021 14:33:36 GMT

And there's nothing you can do about that? So it's the problem of the phone and not the doorbell or cloud? Or wil there come a firmware update?

Re: Delay notification

jguerdat — Fri, 30 Jul 2021 13:10:57 GMT

You can try using the phone's settings to set the Arlo app to not use battery optimization although I don't have much hope for that. It's an OS thing...