topic Arlo Essential Video Doorbell Wire-Free no longer appearing in app in Arlo Video Doorbell Wire-Free

Arlo Essential Video Doorbell Wire-Free no longer appearing in app

Chris_Lim — Thu, 27 May 2021 00:32:20 GMT

Hello Everybody

I just tried to reinstall my Arlo Essential Video Doorbell Wire-Free.

However, the product no longer appears in the list of products which you can install in the app. Does anyone know what happened and how I can install the doorbell now?

TIA

Re: Arlo Essential Video Doorbell Wire-Free no longer appearing in app

StephenB — Thu, 27 May 2021 11:55:14 GMT

Do you have the AVD2001(wire free) or the AVD1001 (wired)?

Your title suggests AVD2001, but your model field says AVD1001.

Re: Arlo Essential Video Doorbell Wire-Free no longer appearing in app

jguerdat — Thu, 27 May 2021 13:18:27 GMT

Start by rebooting the phone and reinstalling the app.