topic Arlo subscription not showing up in Arlo Video Doorbell Wire-Free

Arlo subscription not showing up

Cross113 — Fri, 20 Sep 2024 17:43:58 GMT

I bought an Arlo plan it’s not showing up in the Arlo camera app. I had a plan it expired. So I went in and I bought it and I have no way of getting in touch with anybody for help. I’ve never dealt with a company that felt so adverse to dealing with their customers.

Re: Arlo subscription not showing up

JamesC — Fri, 20 Sep 2024 17:45:45 GMT

I've checked the account you have associated with the email address you are using here on the community and it does not show a plan associated with it.

When purchasing the new plan, did you receive any error messages when going through the purchase flow? Have you attempted the purchase again?

JamesC