topic Re: Wire free doorbell avd2001 & recording in Arlo Video Doorbell Wire-Free

Wire free doorbell avd2001 & recording

Bchappers — Thu, 11 Jul 2024 16:23:02 GMT

I have a wire free door bell, with a secure single camera storage account.

I've lost the ability to record events and just keep getting a message that I've found a premium feature.

I'm unable to add record in the motion option as it is greyed out.

Anyone any ideas please?

StephenB — Thu, 11 Jul 2024 20:03:45 GMT

@Bchappers wrote:

I have a wire free door bell, with a secure single camera storage account.

Have you checked that the doorbell is still showing up in the subscription plan?

ShayneS — Fri, 12 Jul 2024 15:59:44 GMT

Can you restart your doorbell from the Arlo app and test again.