topic Re: Payment questions in Arlo Video Doorbell Wire-Free

Payment questions

dacpremium — Fri, 05 Jul 2024 23:33:51 GMT

I have issue with payments, I have been charged on monthly basis for almost 2 years and even charged as annual subscription as well, so charged on both options.

Re: London

jguerdat — Thu, 04 Jul 2024 13:32:55 GMT

Have you contacted support? Use the app to go to Settings, Support and choose a camera. Scroll down to Contacts to start the conversation.

@JamesC , @ShayneS , @BrookeN may be able to help, too.

Re: Payment questions

ShayneS — Fri, 05 Jul 2024 23:36:07 GMT

Hi @dacpremium

I escalated this for you and Support will be reaching out as soon as possible.