https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Can-t-log-in-doesn-t-recognise-device/m-p/2334632#M5064 <P>Have you tried the alternate method link (email) that is shown under the SMS method?</P> Sun, 19 May 2024 12:38:07 GMT jguerdat 2024-05-19T12:38:07Z https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Can-t-log-in-doesn-t-recognise-device/m-p/2334604#M5063 <P>Hi - for no reason I am unable to log into either my Arlo app or the website. Keeps saying it doesn’t recognise the device &amp; if I request a push notification to verify, nothing arrives. Am stumped with what to do as can’t log in using the app or web browser! Can anyone assist? I don’t have a new phone.&nbsp;</P> Sun, 19 May 2024 06:24:26 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Can-t-log-in-doesn-t-recognise-device/m-p/2334604#M5063 FionaC 2024-05-19T06:24:26Z https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Can-t-log-in-doesn-t-recognise-device/m-p/2334632#M5064 <P>Have you tried the alternate method link (email) that is shown under the SMS method?</P> Sun, 19 May 2024 12:38:07 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Can-t-log-in-doesn-t-recognise-device/m-p/2334632#M5064 jguerdat 2024-05-19T12:38:07Z