Firmware update needed

gjvdheuvel — Mon, 15 Apr 2024 20:01:30 GMT

I recently bought 2 new wireless security cameras 2K new model, and when I want to install them on the app, it says I will lose the ability to connect my Wire free doorbell

This was a real setback for me, I can't lose my doorbell, and at the same time I don't want to sell my cameras now with a loss because the app can't handle them

Please update the doorbell firmware so I can use both in one app, or make a seperate app, but please fix this Arlo.

Thanks,

Gert-Jan

Re: Firmware update needed

JamesC — Mon, 15 Apr 2024 22:46:39 GMT

gjvdheuvel,

What model doorbell do you have? You should be able to update your app without issue, are you able to provide a screenshot of the notification you're seeing?

JamesC

topic Firmware update needed in Arlo Video Doorbell Wire-Free

Firmware update needed

Re: Firmware update needed