Motion detection very slow

Adam10541 — Wed, 15 Nov 2023 03:46:07 GMT

I can see this is a really common problem but curious what Arlo is doing to address this.

This is across the board an issue on all Arlo devices and has been for some years with no apparent course correction.

I have the latest Ultra 2 cameras and by the time I get a notification that person has almost already left the field of view. The doorbell is also almost unusable (wireless model) there is about a 3-4 second delay from doorbell pressing to the call / notification coming through.

I have full WiFi strength (router is 5 m from doorbell) and firmware is updated, battery fully charged, sensitivity at maximum, using Hub to connect all devices directly.

The issue is either hardware or software related and would love someone from Arlo to comment if this is on the radar to fix, or just a known issue that will never be addressed.

Re: Motion detection very slow

BrookeN — Wed, 06 Dec 2023 17:08:31 GMT

We are currently looking into this, I will provide an update as soon as possible.

Re: Motion detection very slow

BrookeN — Tue, 23 Jan 2024 16:45:38 GMT

Are you still seeing this same behavior?

topic Re: Motion detection very slow in Arlo Video Doorbell Wire-Free

Motion detection very slow

Re: Motion detection very slow

Re: Motion detection very slow