topic Re: Doorbell not showing live on Alexa in Arlo Video Doorbell Wire-Free

Doorbell not showing live on Alexa

A10bvb — Sat, 25 Nov 2023 08:41:40 GMT

Arlo door bell.

when it rings Alexa will alert me but not show me the image.

how can I make Alexa show the footage when being called?

I have a feeling I should have bought a Ring

the point of the door bell is so I can see who’s calling….no?

Re: Doorbell not showing live on Alexa

BrookeN — Wed, 29 Nov 2023 15:57:40 GMT

Do you have the Echo Show?

Re: Doorbell not showing live on Alexa

A10bvb — Sat, 02 Dec 2023 11:06:20 GMT

Hello. Yes I have a show8 which I bought at the same time.

Re: Doorbell not showing live on Alexa

BrookeN — Mon, 04 Dec 2023 16:00:48 GMT

Please reach out to support. You get there by going in the support area of the app (not my.arlo.com), and selecting a camera in a subscription plan. Scroll down to the contact section, and you will see an option for phone support. It is available between 6 am and 6 pm US pacific time.