topic Re: Help updating expiration date on CC in Arlo Video Doorbell Wire-Free

Help updating expiration date on CC

Marygr — Fri, 06 Oct 2023 19:31:04 GMT

I just need to update the expiration date on my credit card for the subscription. How do I do it? The subscription option is not highlighted. And the Support group will charge me $60 just to assist. No way that I am paying $60 just for a simple instruction.

Thank you

Re: Arlo

StephenB — Thu, 05 Oct 2023 23:25:57 GMT

@Marygr wrote:

And the Support group will charge me $60 just to assist.

They don't charge, so you must not have been talking to Arlo support.

https://kb.arlo.com/000062119/How-can-I-avoid-Arlo-support-scams

Always reach them through the support area of the app. Don't google for a phone number.

Re: Help updating expiration date on CC

ShayneS — Fri, 06 Oct 2023 19:32:12 GMT

Hi @Marygr

Were you able to get your payment information updated?

Thanks