topic Re: Arlo Essential Video Doorbell Chime 2 QR Code will not scan on Chime 2 model AVDK2001-111NAS in Arlo Video Doorbell Wire-Free

Arlo Essential Video Doorbell Chime 2 QR Code will not scan on Chime 2 model AVDK2001-111NAS

mfswear — Wed, 07 Jun 2023 18:03:06 GMT

I purchased the wire free video doorbell with chime. No matter what I did the QR code on the chime would not scan. Here is a workaround. I took a close up photo of the QR code and emailed it to myself at full size. I pulled the image up on my computer screen and it was able to scan and add the chime.

Re: Arlo Essential Video Doorbell Chime 2 QR Code will not scan on Chime 2 model AVDK2001-111NAS

JamesC — Fri, 09 Jun 2023 17:31:44 GMT

mfswear,

Glad to hear you were able to resolve the issue. For more t/s on scanning QR codes, take a look here:

https://kb.arlo.com/000062338/My-Arlo-QR

https://kb.arlo.com/000062575/The-Arlo-Secure-app-won-t-read-the-QR-code-on-my-Arlo-device-what-do-I-do

JamesC

Re: Arlo Essential Video Doorbell Chime 2 QR Code will not scan on Chime 2 model AVDK2001-111NAS

MarkinFrance — Wed, 27 Sep 2023 08:14:26 GMT

A quick note to request a better solution. I too had the same issue, where the QR code is so small on the Chime 2 that it was impossible to scan this with a IPhone 14 Pro. Can the QR code be turned around relative to the plug and/or made slightly larger?

Re: Arlo Essential Video Doorbell Chime 2 QR Code will not scan on Chime 2 model AVDK2001-111NAS

jguerdat — Wed, 27 Sep 2023 13:13:10 GMT

A That would seem unlikely to happen since it's a current product. You may want to take a picture of the code, print it out and use that for the scan.