topic Re: Doorbell doesn’t detect motion in Arlo Video Doorbell Wire-Free

Doorbell doesn’t detect motion

Komark — Wed, 04 Jan 2023 00:39:21 GMT

Doorbell doesn’t detect motion when mode is set to ARM Home. I don’t even have an option to add the doorbell as rule. So, if someone walks near my front door and if I am home, the doorbell doesn’t record.

Re: Doorbell doesn’t detect motion

jguerdat — Wed, 04 Jan 2023 14:58:22 GMT

I found I had to remove the doorbell from my hub and then connect it directly to WiFi. The doorbell then becomes available to add to any mode.

Re: Doorbell doesn’t detect motion

Komark — Wed, 04 Jan 2023 21:10:58 GMT

Thank you @jguerdat . This did the trick. I am able to add doorbell to all modes.

Re: Doorbell doesn’t detect motion

Wayne808 — Thu, 19 Jan 2023 20:06:18 GMT

Hello,

I removed it from my hub and it still doesn’t detect or call me when the door bell is pressed

Re: Doorbell doesn’t detect motion

jguerdat — Fri, 20 Jan 2023 14:46:28 GMT

Assuming that you connected it to your WiFi, you also have to add it to the available modes (it's not autommatic except for Armed Away).

Re: Doorbell doesn’t detect motion

Wayne808 — Fri, 20 Jan 2023 17:03:47 GMT

When I add a mode…it give this message at the top

Re: Doorbell doesn’t detect motion

jguerdat — Sat, 21 Jan 2023 15:27:43 GMT

I'm not sure how you got there. WHich user interface (UI) are you using? The one with Library at the bottom or Feed? The directions change according to the UI.