topic Re: Problem with answering the doorbell in Arlo Video Doorbell Wire-Free https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Problem-with-answering-the-doorbell/m-p/1883388#M2754 <P>Mainly that is very broken up and neither party can actually hear eachother</P> Tue, 25 Oct 2022 08:48:44 GMT Sib999 2022-10-25T08:48:44Z Problem with answering the doorbell https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Problem-with-answering-the-doorbell/m-p/1882886#M2741 <P>When someone rings the doorbell when I’m out and about (decent signal to home Wi-Fi for the doorbell and 5g connection on my handset. The audio is appalling to the point that is useless. I have tried reducing the video quality to the lowest but still causes a problem. Works ok when on the same Wi-Fi connection. Doesn’t seem to matter if where I am away from home and on Wi-Fi either. &nbsp;Any suggestions??</P> Fri, 21 Oct 2022 13:50:58 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Problem-with-answering-the-doorbell/m-p/1882886#M2741 Sib999 2022-10-21T13:50:58Z Re: Problem with answering the doorbell https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Problem-with-answering-the-doorbell/m-p/1883319#M2753 <P>What is the issue you are experiencing with the audio quality?&nbsp;</P> Mon, 24 Oct 2022 20:38:54 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Problem-with-answering-the-doorbell/m-p/1883319#M2753 ShayneS 2022-10-24T20:38:54Z Re: Problem with answering the doorbell https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Problem-with-answering-the-doorbell/m-p/1883388#M2754 <P>Mainly that is very broken up and neither party can actually hear eachother</P> Tue, 25 Oct 2022 08:48:44 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Problem-with-answering-the-doorbell/m-p/1883388#M2754 Sib999 2022-10-25T08:48:44Z Re: Problem with answering the doorbell https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Problem-with-answering-the-doorbell/m-p/1883590#M2760 <P>Are you able to test this with another device by chance via a granted access user or signing in to another phone?</P> Tue, 25 Oct 2022 16:56:26 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Problem-with-answering-the-doorbell/m-p/1883590#M2760 ShayneS 2022-10-25T16:56:26Z