topic Wireless doorbell poor sound quality in Arlo Video Doorbell Wire-Free

Wireless doorbell poor sound quality

LBRDH — Fri, 30 Sep 2022 15:57:49 GMT

My wireless doorbell is a little over a year old. I've always had excellent sound quality while recording or using live video until recently. I've reset the doorbell, uninstalled/reinstalled the app with no luck. My speaker volume is at 100% but the sound quality is very low I can hardly hear people speaking on my porch 2 feet away from the doorbell while it's recording or using live video.

Re: Wireless doorbell poor sound quality

Dannybear — Sat, 01 Oct 2022 22:01:35 GMT

Does suggest that the device is faulty and likely out of warranty, check the warranty status in the app under settings/support/ select your device and scroll to bottom for warranty.

You can also access your arlo support options, they may sell you a new device with a discount.

Re: Wireless doorbell poor sound quality

LBRDH — Sun, 02 Oct 2022 12:32:20 GMT

I followed the prompts, the warranty is expired. Thanks for your reply.

Re: Wireless doorbell poor sound quality

Dannybear — Sun, 02 Oct 2022 21:21:33 GMT

As an after thought, with the arlo app open check the phone volume level is correct, stranger things have happened before.