topic Re: Doorbell not connecting to VMB3000 in Arlo Video Doorbell Wire-Free

Doorbell not connecting to VMB3000

AlexCass — Wed, 03 Feb 2021 14:09:08 GMT

I am unable to connect the Video doorbell to the VMB3000 base. Is this base compatible with the doorbell?

Re: Doorbell not connecting to VMB3000

JamesC — Wed, 03 Feb 2021 17:17:28 GMT

AlexCass,

No. AVD2001 is not currently compatible with base stations/SmartHubs.

JamesC

Re: Doorbell not connecting to VMB3000

AlexCass — Thu, 04 Feb 2021 18:25:54 GMT

Hello, thanks for the reply.
Are you saying the doorbell is not compatible with all base stations or just the VMB3000?

Re: Doorbell not connecting to VMB3000

JamesC — Thu, 04 Feb 2021 18:28:16 GMT

AlexCass,

AVD2001 is not compatible with any base station or SmartHub at this time.

JamesC

Re: Doorbell not connecting to VMB3000

JamesC — Thu, 09 Dec 2021 19:40:40 GMT

AVD2001 Base Station/SmartHub support is now available with the latest AVD2001 firmware update. Make sure your Arlo Essential Wireless Video Doorbell is using the latest firmware version and you will now be able to sync directly to your Base Station/SmartHub.

Compatible Base Stations/SmartHub models include: VMB4000, VMB4500, VMB4540 and VMB5000

Please note that HomeKit integration is not yet available for AVD2001. Now that Base Station support is available, we plan to add HomeKit integration early next year. Stay tuned for updates.

JamesC