topic Re: Can't add my wire free doorbell to my smart hub in Arlo Video Doorbell Wire-Free https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Can-t-add-my-wire-free-doorbell-to-my-smart-hub/m-p/1872683#M2400 <P>Yes! that worked.&nbsp;</P> Wed, 03 Aug 2022 02:23:55 GMT jarc100 2022-08-03T02:23:55Z Can't add my wire free doorbell to my smart hub https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Can-t-add-my-wire-free-doorbell-to-my-smart-hub/m-p/1872326#M2359 <P>I bought a Wire Free Doorbell (AVD2001B), currently in my home I have setup an SmartHub (VMB4000) and 3 Arlo Pro 2 cameras (they're working fine), and I've been trying to add my Doorbell to SmartHub but I can't pass through Finding Doorbell Step, during the setup the SmartHub was found and updated and this is not the first time I'm trying to do this, the first time I went with the WiFi connection option as I wasn't able to find the doorbell too (as it is happening now again). I've read multiple time the KB articles, I don't know what I'm doing wrong, is it my SmartHub (but I've seen it is <A href="https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility" target="_self">compatible</A> ) is it my router TP Link Model&nbsp;<SPAN>TL-WR840N...&nbsp;</SPAN></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0367.PNG" style="width: 462px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/36263iAA48A27B77D74AFF/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="IMG_0367.PNG" alt="IMG_0367.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0368.PNG" style="width: 462px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/36264i8BFA2A87155C4004/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="IMG_0368.PNG" alt="IMG_0368.PNG" /></span></P> Sun, 31 Jul 2022 01:28:40 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Can-t-add-my-wire-free-doorbell-to-my-smart-hub/m-p/1872326#M2359 jarc100 2022-07-31T01:28:40Z Re: Can't add my wire free doorbell to my smart hub https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Can-t-add-my-wire-free-doorbell-to-my-smart-hub/m-p/1872656#M2398 <P><SPAN style="color:rgb(46,46,46);font-size:13px;"><STRONG>jarc100,</STRONG></SPAN></P> <P>&nbsp;</P> <P><SPAN style="color:rgb(46,46,46);font-size:13px;"><STRONG>Try factory resetting the doorbell and then go through the onboarding process again: </STRONG></SPAN><A href="https://kb.arlo.com/000062346/How-do-I-reset-my-Arlo-Essential-Video-Doorbell" target="_blank"><SPAN style="color:rgb(46,46,46);font-size:13px;"><STRONG>https://kb.arlo.com/000062346/How-do-I-reset-my-Arlo-Essential-Video-Doorbell</STRONG></SPAN></A></P> <P>&nbsp;</P> <P><SPAN style="color:rgb(46,46,46);font-size:13px;"><STRONG>Do you still experience the same behavior?</STRONG></SPAN></P> <P>&nbsp;</P> <P><SPAN style="color:rgb(46,46,46);font-size:13px;"><STRONG>JamesC</STRONG></SPAN></P> Tue, 02 Aug 2022 22:07:49 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Can-t-add-my-wire-free-doorbell-to-my-smart-hub/m-p/1872656#M2398 JamesC 2022-08-02T22:07:49Z Re: Can't add my wire free doorbell to my smart hub https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Can-t-add-my-wire-free-doorbell-to-my-smart-hub/m-p/1872683#M2400 <P>Yes! that worked.&nbsp;</P> Wed, 03 Aug 2022 02:23:55 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Can-t-add-my-wire-free-doorbell-to-my-smart-hub/m-p/1872683#M2400 jarc100 2022-08-03T02:23:55Z