topic Re: Arlo Chime 2 in Arlo Video Doorbell Wire-Free

Arlo Chime 2 disconnected almost everyday

Kelkadayif — Tue, 05 Jul 2022 17:14:02 GMT

Hi folks

I'm using Arlo Cameras, Smarthub, Arlo wirefree video doorbell and arlo chime 2. My chime disconnected almost everyday. I suspect multiple environment but result is same.

1. I suspect wireless access point and change access point. But I get same error.

2. I suspect wireless protocol or speed and change it. But I get same error.

3. I suspect DHCP release/renew time and chage it. But I get same error.

Is it common issue or any bug or known issue.

I cant use chime because its offline. Could you please help me fix this issue?

Re: Arlo Chime 2

jguerdat — Mon, 04 Jul 2022 13:55:40 GMT

What happens if you move the chime to another plug, perhaps in a different room?

Re: Arlo Chime 2

Kelkadayif — Mon, 04 Jul 2022 14:01:02 GMT

I changed plug but I'm getting same result. It works 1 day or less

Re: Arlo Chime 2

jguerdat — Mon, 04 Jul 2022 14:04:01 GMT

It would seem to be a faulty chime or WiFi interference causing the chime to not be able to maintain the connection.

Re: Arlo Chime 2

Kelkadayif — Mon, 04 Jul 2022 14:07:01 GMT

Chime and access point are very close. It dont have any additional device (like microwave etc.)

Re: Arlo Chime 2

jguerdat — Mon, 04 Jul 2022 14:12:31 GMT

Use Settings, Support to see about a replacement or other suggestions.