topic Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources in Arlo Video Doorbell Wire-Free

Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

JamesC — Thu, 03 Dec 2020 23:33:21 GMT

Complete picture. Total protection.
The Arlo Essential Video Doorbell Wire-Free captures what traditional video doorbells can’t. With more clarity, wider viewing angle, and rechargeable battery, security has never been easier.

For more information on your Arlo Essential Video Doorbell Wire-Free and some other helpful resources, check out the links below:

Arlo Knowledge Base

YouTube:

If you have any questions about the Arlo Essential Video Doorbell Wire-Free, post down below and we'll get to each one as soon as we can. If you need additional help, visit Arlo Support for more articles and resources.

Thank you for being part of the Arlo family!

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

noboruwee — Fri, 04 Dec 2020 05:55:54 GMT

I don't see the bell included in the package. How will we know when someone press on the doorbell?

Does this needs a subscription to Arlo smart?

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

jguerdat — Fri, 04 Dec 2020 14:24:07 GMT

It will call your phone on the button being pushed. Yes, like all recent cameras, subscriptions are needed.

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

Griffster — Sun, 06 Dec 2020 03:45:44 GMT

So it seems from the tech guides I could find that the Arlo Chime can be used, but that requires the basestation.

So as a new user, i'd have to buy the doorbell, a chime, and a basestation just to get an audible chime?

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

jguerdat — Sun, 06 Dec 2020 15:12:26 GMT

Or use your existing chime, if one exists. This doorbell can run on batteries or be additionally wired to existing doorbell wiring.

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

noboruwee — Sun, 06 Dec 2020 23:44:36 GMT

Most other competitor brands like Eufy, Ring has a chime option. Looks like they have a better more complete solution.

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

Vinmanp — Mon, 07 Dec 2020 17:55:53 GMT

Could you please share a general time frame for HomeKit compatibility for the doorbell?

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

Yontsey — Mon, 07 Dec 2020 19:43:27 GMT

I have a previously wired doorbell with power, but no chime box. Wire fell behind the wall and I don't feel like fishing it out. Can the wireless doorbell be wired but with no chime box for constant charging or is the best option just to go wire free and manually charge the battery?

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

jguerdat — Tue, 08 Dec 2020 14:10:55 GMT

Assuming it wasn't the doorbell wires that fell behind the wall, either way will work. The battery lasts a long time but the doorbell has to be offline for recharging unless you have a second battery. Otherwise, the wired solution should be good.

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

T-Formation — Tue, 08 Dec 2020 23:21:11 GMT

Will this doorbell be included in any Black Friday/Cyber Monday-type price reductions or in any bundles?

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

Tineke_C — Thu, 10 Dec 2020 01:37:38 GMT

I would be very cautious about purchasing the video doorbell. I have the first version, and have had nothing but problems. It does not play well with my existing house chime -- causing a constant buzzing. So, after several months of help from Arlo, it's come down to having it bypass my chime. So the only way I know my doorbell is ringing, is if I have my phone on me. I have an older base station (1 year old; not that old) which does not connect to the Video Doorbell, so I have to pay for Arlo Smart subscription (it's cheap; but still, annoying, when I have a base station and 3 cameras in the house)

Summary, do your homework before purchasing (and I would NOT recommend purchasing). Know that you have to have a certain model of base station for it to talk to the Arlo Chime and to the Arlo Video Doorbell.

And, I just spoke w/ customer rep re: this new Wire-free Arlo Video Doorbell -- it is NOT compatible with the base station as of yet . So, you have to purchase the Arlo Smart subscription; and because it does not connect w/ the base station, it will not talk to the Arlo Chime. Seems kinda crazy to roll this out, when it's not fully compatible!!!

Hey Arlo, your user experience is sorely lacking.

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

GadgetGuy — Thu, 10 Dec 2020 18:35:01 GMT

Arlo wireless vídeo doorbell.
AVD 2001- is not an option for the subject line.

I just received my new AVD 2001. And the battery has been charging for over 2 hours. Should it take that long? Still red.

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

Kpl9988 — Thu, 10 Dec 2020 21:41:16 GMT

Im being told I need a $99 firmware update since I have a 2.4/5 ghz wifi network. This doesn't seem right. I think I will be returning my wireless doorbell.

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

JackSwift — Fri, 11 Dec 2020 21:22:07 GMT

Thanks for sharing the informative blog

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

jguerdat — Fri, 11 Dec 2020 14:11:44 GMT

@GadgetGuy wrote:
I just received my new AVD 2001. And the battery has been charging for over 2 hours. Should it take that long? Still red.

It takes 5-6 hours to charge. Compare the battery specs to other Arlo batteries and you'll see a big difference.

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

jguerdat — Fri, 11 Dec 2020 14:13:13 GMT

@Kpl9988 wrote:
Im being told I need a $99 firmware update since I have a 2.4/5 ghz wifi network. This doesn't seem right. I think I will be returning my wireless doorbell.

You Googled for support, didn't you. Arlo doesn't charge for any support. Use the Contact Support link at the bottom here.

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

jguerdat — Mon, 14 Dec 2020 18:35:18 GMT

@JackSwift wrote:
Thanks for sharing the informative blog. For any further information, let's connected with us at

It's not at all clear that anyone should go there. For all we know, this is a scam/phishing/whatever site.

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

T-Formation — Fri, 11 Dec 2020 14:24:10 GMT

FYI It took about 3-3.5 hours for my battery to charge right out of the box.

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

GadgetGuy — Sat, 12 Dec 2020 16:47:35 GMT

And it will ring everywhere. Just add the skill via the Alexa app.

Re: Introducing Arlo Essential Video Doorbell Wire-Free - FAQ & Resources

GadgetGuy — Sat, 12 Dec 2020 16:50:25 GMT

Good to know. Thanks for answering. As of now, the device is working very well. I am an early adopter (had the Vue cameras, Arlo 1 and 2. This is by far the best device. I can actually talk with people right after they ring it.