topic Re: Doorbell issues in Arlo Video Doorbell Wire-Free

Doorbell issues

Sawbuck — Fri, 21 Jan 2022 18:16:44 GMT

Just purchased 4 weeks ago. Here is the list of problem

video and alert delay. Either none or next-day

interior doorbell ring; yes wired correctly

night videos green boxes

read many thread dating back to 2020 seems like issues never been resolved. Guess should have read before purchased. Not happy at all. Better to just look out my window see who at the door

Re: Doorbell issues

jguerdat — Sat, 22 Jan 2022 14:54:00 GMT

This sounds like it could be a connection problem. Since it's a wire-free doorbell, dismount it, remove the wires and take it inside to see if it works better.

Re: Doorbell issues

Sawbuck — Sat, 22 Jan 2022 20:38:08 GMT

No it’s hard. Had package delivered this morning no alert video showed up hours later

Re: Doorbell issues

jguerdat — Sun, 23 Jan 2022 15:05:13 GMT

Not sure what you mean by "it's hard". You can certainly connect existing wiring to the wireless doorbell but that only enabled use of a traditional chime as well as trickle charging of the battery. That's why I suggested disconnecting the wires to be able to take the doorbell someplace with a better signal.