topic Re: Arlo Doorbell & Base Station (working with HomeKit) in Arlo Video Doorbell Wire-Free

Arlo Doorbell & Base Station (working with HomeKit)

acidhorse — Sat, 26 Dec 2020 22:38:34 GMT

I don't understand why Arlo does not integrate their wireless doorbell into the SmartHub. Having HomeKit is great where I can monitor everything.........except the doorbell. Make it happen Arlo.

Re: Arlo Doorbell & Base Station (working with HomeKit)

JamesC — Mon, 28 Dec 2020 18:26:26 GMT

acidhorse,

Base Station/SmartHub support is not available at this time. I will provide an update once we have more information on this topic.

JamesC

Re: Arlo Doorbell & Base Station (working with HomeKit)

Oiseau — Fri, 08 Jan 2021 01:35:08 GMT

I bought the wireless doorbell assuming the same thing.

It had better do so before this three month trial expires or else I'll return the product.

Re: Arlo Doorbell & Base Station (working with HomeKit)

abeier — Sat, 09 Jan 2021 07:24:48 GMT

Has anyone received an update about if and when the Arlo Essential Video Doorbell Wire-Free will connect to a SmartHub?

Re: Arlo Doorbell & Base Station (working with HomeKit)

Oiseau — Sat, 09 Jan 2021 07:27:15 GMT

I only bought it two days ago. So sadly, I’ve heard nothing.

Re: Arlo Doorbell & Base Station (working with HomeKit)

acidhorse — Sat, 09 Jan 2021 14:31:55 GMT

Seems a bit strange. Had they used the same amount of time and effort to force customers to use their cloud services (versus local storage and live stream video capabilities) and into creating a holistic environment for all of their devices, this post would not exist.

Re: Arlo Doorbell & Base Station (working with HomeKit)

47kkin — Thu, 04 Feb 2021 01:01:37 GMT

Hi Arlo Team,

Any update on when is this door going to be able to connect to base station VMB4000? I just purchase this and it wasn't clearly stated that it all not compatible. I would like to know if this is not happening in the near future then I am going to return the product.

Regards

Nick

Re: Arlo Doorbell & Base Station (working with HomeKit)

winz — Thu, 11 Feb 2021 00:32:56 GMT

I think many of us purchased this assumine it will be compatible with the base station / hub. I surely did. There is nowhere which specifies that the ONLY connection it supports is 2.44GHz wi-fi. My 3 months trial is about to end and I have not even been able to put the doorbell to proper use. Please fix this Arlo!

Re: Arlo Doorbell & Base Station (working with HomeKit)

JamesC — Thu, 09 Dec 2021 19:39:34 GMT

AVD2001 Base Station/SmartHub support is now available with the latest AVD2001 firmware update. Make sure your Arlo Essential Wireless Video Doorbell is using the latest firmware version and you will now be able to sync directly to your Base Station/SmartHub.

Compatible Base Stations/SmartHub models include: VMB4000, VMB4500, VMB4540 and VMB5000

Please note that HomeKit integration is not yet available for AVD2001. Now that Base Station support is available, we plan to add HomeKit integration early next year. Stay tuned for updates.

JamesC