topic Re: Wireless doorbell phantom ring in Arlo Video Doorbell Wire-Free

Wireless doorbell phantom ring

WrlsDrblUsr — Tue, 12 Oct 2021 02:01:48 GMT

Is it common for the doorbell to ring by itself? Our doorbell rang last night @ 11:54 PM EST and when we checked the door, nobody was there. It did not record video either. We've never had this occur before and are trying to figure out if a person rang the doorbell and quickly left, or if the device has malfunctioned. Please advise. We've tried desperately to contact someone in support, but have not been able to speak with a human over the phone.

Re: Wireless doorbell phantom ring

StephenB — Tue, 12 Oct 2021 10:04:56 GMT

@WrlsDrblUsr wrote:

Is it common for the doorbell to ring by itself?

No.

Did the doorbell call you? Or did your chime ring?

Re: Wireless doorbell phantom ring

WrlsDrblUsr — Wed, 13 Oct 2021 02:21:31 GMT

The doorbell called us.