https://community.arlo.com/t5/Arlo-Video-Doorbell/ARLO-video-doorbell-can-t-read-the-QR-code-on-my-phone-when-new/m-p/1879682#M9832 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/874150">@JimHe</a>&nbsp;wrote:<BR /> <P>There aren't any options in the app on the phone to allow that.&nbsp;&nbsp;</P> <HR /></BLOCKQUOTE> <P>Android or iOS?&nbsp; What version?</P> Sat, 24 Sep 2022 19:45:59 GMT StephenB 2022-09-24T19:45:59Z https://community.arlo.com/t5/Arlo-Video-Doorbell/ARLO-video-doorbell-can-t-read-the-QR-code-on-my-phone-when-new/m-p/1879655#M9831 <P>Just changed the network at my house and did the steps to resync the doorbell to the new one.&nbsp; I got all the way until it came to taking a photo of the QR code on my phone.&nbsp; Tried all the steps.&nbsp; One thing I couldn't quite get was how to allow the ARLO app access to the phone camera.&nbsp; There aren't any options in the app on the phone to allow that.&nbsp; Are there permissions somewhere to get that to work?&nbsp; Or is there something else I'm missing?</P> Sat, 24 Sep 2022 16:21:12 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell/ARLO-video-doorbell-can-t-read-the-QR-code-on-my-phone-when-new/m-p/1879655#M9831 JimHe 2022-09-24T16:21:12Z https://community.arlo.com/t5/Arlo-Video-Doorbell/ARLO-video-doorbell-can-t-read-the-QR-code-on-my-phone-when-new/m-p/1879682#M9832 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/874150">@JimHe</a>&nbsp;wrote:<BR /> <P>There aren't any options in the app on the phone to allow that.&nbsp;&nbsp;</P> <HR /></BLOCKQUOTE> <P>Android or iOS?&nbsp; What version?</P> Sat, 24 Sep 2022 19:45:59 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell/ARLO-video-doorbell-can-t-read-the-QR-code-on-my-phone-when-new/m-p/1879682#M9832 StephenB 2022-09-24T19:45:59Z