topic Re: Connect Video Doorbell to Google Nest Hub in Arlo Video Doorbell

Connect Video Doorbell to Google Nest Hub

brettrpt16 — Sun, 01 Dec 2019 02:32:20 GMT

I recently set up my Arlo Video Doorbell, I got it connected to my Google Home and Google Nest Hub, but when I ask to show my doorbell camera, it says it cannot access Arlo device. Both devices are on the exact same network — they are both on the 2.4 Ghz WiFi.
Does anyone know why I cannot access the live stream of the video on my Google Nest Hub, or my Chromecast?
I have already tried disconnecting and linking the devices again to see if it would fix the issue, but I had no success.

Re: Connect Video Doorbell to Google Nest Hub

StephenB — Sun, 01 Dec 2019 22:17:52 GMT

Can you live stream from the Arlo app and in your browser from https://my.arlo.com ?

Re: Connect Video Doorbell to Google Nest Hub

brettrpt16 — Mon, 02 Dec 2019 03:34:07 GMT

Yes, I can connect to the live stream via web browser and the Arlo app.

I talked with customer service yesterday, they mentioned that they still have future updates to fully integrate the video doorbell for Google, Amazon, etc, compatible products.

Re: Connect Video Doorbell to Google Nest Hub

JamesC — Mon, 02 Dec 2019 22:55:27 GMT

It’s a goal of Arlo’s to make as many cameras compatible with these integrations as we can but we don’t have an announcement to make regarding Video Doorbell compatibility at this time.

JamesC

Re: Connect Video Doorbell to Google Nest Hub

Dean-O-Sour — Thu, 05 Dec 2019 18:14:31 GMT

I have a similar experience. There's an Arlo app for Google Assistant. So, you can add and see the Video Door bell as a device. But then what? I'm not even sure what commands to try? I'm assuming some would be "show the front door" or "answer the front door" (assuming I named the device "front door"), but I know from past experience that assumptions, logic, and reality don't always mix.

Re: Connect Video Doorbell to Google Nest Hub

Neopheus — Thu, 12 Dec 2019 01:24:42 GMT

Looking forward for this upgrade and interactions. I have to returned an Echo Show 5 because it wasn’t compatible with my Arlo Pro 2 Wire-Free system, Model: VMB4500r2. I got the Google Nest Home and got better luck with it but encounter the above issue of this thread.

Re: Connect Video Doorbell to Google Nest Hub

xjpa15z — Fri, 27 Dec 2019 20:37:08 GMT

Thank you. I got the Arlo Video Doorbell for Christmas and was trying to find why video stream was not available on Google Home Hub. Have 2 Arlo Pro 2's and they have worked fine for +1 yr, Video Doorbell is too new and has not been integrated yet.

Re: Connect Video Doorbell to Google Nest Hub

dstar — Tue, 07 Jan 2020 03:28:50 GMT

It would appear in Google Home app the video doorbell is device type: doorbell not device type: camera.

Hopefully this is corrected soon so that I can ask google to show me who is at the front door. For now, I will use the arlo app.