topic Re: Arlo doorbell not recording to library in Arlo Video Doorbell

Arlo doorbell not recording to library

Jdbradley1980 — Sat, 25 Sep 2021 01:03:57 GMT

My Arlo video doorbell will send alerts and live stream. It will not record to library or give me the option to manual record. All other cameras on the system work and record to the library fine. The video doorbell used to record to library and then suddenly stopped. I’ve reset the hub, reset and setup doorbell camera all over again. I have also tried changing the video settings to see if that worked. The hub and the doorbell say there are no firmware updates.

Re: Arlo doorbell not recording to library

StephenB — Sat, 25 Sep 2021 12:41:18 GMT

@Jdbradley1980 wrote:
My Arlo video doorbell will send alerts and live stream. It will not record to library or give me the option to manual record.

Cloud recording requires a subscription. Has your trial subscription expired?

https://kb.arlo.com/000062312/What-options-will-I-have-when-the-Arlo-trial-ends