topic Re: Reset wired doorbell with subscription, no recording’s in Arlo Video Doorbell

Reset wired doorbell with subscription, no recording’s

Emilys — Wed, 14 Apr 2021 17:11:37 GMT

Had to reset the doorbell due to camera not working properly, removed device, reset and resync’d it with base station and now can see live images but no video in library or notifications when someone rings bells. I do have a subscription

Re: Reset wired doorbell with subscription, no recording’s

StephenB — Thu, 15 Apr 2021 12:05:25 GMT

@Emilys wrote:
I do have a subscription

Did you check "manage cameras" in the subscription settings?

You might need to re-add the camera to your subscription plan.