topic Re: Arlo Doorbell Activity zone not working. in Arlo Video Doorbell

Arlo Doorbell Activity zone not working.

Pritammazumder — Tue, 12 May 2020 22:43:04 GMT

Constantly gives false movements when i have activity zone set up.

Activity zone not working.

Jay20 — Tue, 12 May 2020 13:51:40 GMT

I continue to get motion notifications outside of my activity zone settings. I live on a fairly busy street so I’m getting notifications every minute. I have called tech support and reset my Video. Nothing has help. Please help.

Re: Arlo Doorbell Activity zone not working.

RichWest — Wed, 13 May 2020 17:28:27 GMT

Yes - same problem here. Constant alerts for cars driving past on the street on my video door bell. I've deleted the Activity Zone and then recreated it. I've removed and restarted the bell, same problem.

This is driving me nuts. The Activity Zone is a simple basic feature of a system like this - it just has to work.

Is this being fixed????

Re: Arlo Doorbell Activity zone not working.

StephenB — Sat, 16 May 2020 10:13:20 GMT

@RichWest wrote:

Yes - same problem here. Constant alerts for cars driving past on the street on my video door bell. I've deleted the Activity Zone and then recreated it. I've removed and restarted the bell, same problem.

This is driving me nuts. The Activity Zone is a simple basic feature of a system like this - it just has to work.

Is this being fixed????

I'm seeing this too, and agree it needs to be fixed.

Re: Arlo Doorbell Activity zone not working.

Kellyjo66 — Sat, 23 May 2020 01:11:47 GMT

Same issue here. I even swapped the activity zone to the part I didn’t want to detect thinking maybe I’m the problem. I even put my sensitivity to as low as I can. Please fix this issue!

Re: Arlo Doorbell Activity zone not working.

OttoVonSteele — Thu, 28 May 2020 05:04:41 GMT

Same issue here. I've tried everything but have caught quite a few people chasing the ice cream truck.

I just wish it'd stop suggesting activity zones when they don't currently work.

Great camera and all but I just get bombarded with notifications even when I turn "Vehicle" off as then it just notifies there was "Motion" instead.

Re: Arlo Doorbell Activity zone not working.

JamesC — Wed, 03 Jun 2020 19:23:31 GMT

Arlo recently deployed a cloud update enhancing Activity Zone accuracy. This should improve the experience for users reporting symptoms of motion detection alerts and recordings occurring outside of their defined Activity Zones. We are continuing to monitor Activity Zone behavior and will provide additional enhancements in the coming weeks.

Re: Activity zone not working.

JamesC — Wed, 03 Jun 2020 19:24:04 GMT

Re: Arlo Doorbell Activity zone not working.

Pritammazumder — Sun, 07 Jun 2020 15:14:11 GMT

With the recent “cloud fix”, i have seen an improvement in activity zone. Will keep this thread posted when i am sure

Re: Arlo Doorbell Activity zone not working.

MBB61 — Mon, 08 Jun 2020 02:22:39 GMT

No surprise here, Arlo has the worse customer service Ever!!! I set my activity zone as small as I can get it and constantly get alerts from it. In fact I just got another one while typing this. It appears they pushed out a product to compete with Ring and failed to make sure it worked properly first. Some I already had an Arlo I bought that POS and now can’t get any help. Arlo obviously doesn’t have the competency to fix it or just doesn’t care. Either way their customers are screwed!!! I’ll gladly take a refund Arlo!!

Re: Arlo Doorbell Activity zone not working.

Pritammazumder — Tue, 16 Jun 2020 14:35:39 GMT

After couple days of monitoring, it appears that activity zone is not working anymore.

Re: Arlo Doorbell Activity zone not working.

Frednadeau — Tue, 16 Jun 2020 21:40:15 GMT

Bought 2 arlo video doorbells, activity zones also not working. They never ever worked for me and I’ve been with arlo for about a year and a half. Buyers beware, if you want to use activity zones, don’t count on it. They’ve been saying they’re fixing it since they got that feature out. It never got fixed for any arlo camera. I have 3 different models and I end up turning off the cameras to save batteries while I’m not there for a week or else they run out of batteries since they’re constantly recording... really ironic considering I’m supposer to get peace of mind and it’s driving me nuts instead...

Re: Arlo Doorbell Activity zone not working.

JamesC — Tue, 23 Jun 2020 22:40:52 GMT

A recent update was deployed to the Arlo cloud that should address the accuracy of Activity Zones. This should improve accuracy by more reliably sending notifications only when motion occurs within defined zones. More work is being done to improve the behavior of Arlo Smart notifications and to fix the Activity Zones error that some users are seeing when not using an AC adapter (battery only). Stay tuned for future updates.

JamesC

Re: Arlo Doorbell Activity zone not working.

yacko2000 — Thu, 02 Jul 2020 00:44:48 GMT

Still having the same problem after all these "updates". EVERYTHING records outside of the activity zones. I've reset the zoom, deleted, re-added zones, nothing works Arlo!!!!! Why even have an activity zone of it doesn't work! I get a recording every 20-30 seconds from cars passing by waaaay outside the defined activity zone. Arlo, you need to keep pushing real updates til this works as *falsely* advertised.

Re: Arlo Doorbell Activity zone not working.

Pro-666 — Sat, 04 Jul 2020 08:01:30 GMT

@yacko2000 wrote:
Still having the same problem after all these "updates". EVERYTHING records outside of the activity zones. I've reset the zoom, deleted, re-added zones, nothing works Arlo!!!!! Why even have an activity zone of it doesn't work! I get a recording every 20-30 seconds from cars passing by waaaay outside the defined activity zone. Arlo, you need to keep pushing real updates til this works as *falsely* advertised.

Oh no. I have a Ring video doorbell and I'm experiencing a lot of problems. So I'm researching other brands I could jump to after canceling. If I get this problem with a brand new purchase, I'd go postal. Why can't any company just make a stable video doorbell?

Re: Arlo Doorbell Activity zone not working.

yacko2000 — Sat, 04 Jul 2020 13:09:14 GMT

Do you have doorbell 2/3 or doorbell pro?. The ring pro has custom definable zones that the other ring doorbell models donot. I'm about to order a doorbell pro to test it

Re: Arlo Doorbell Activity zone not working.

Pritammazumder — Tue, 07 Jul 2020 19:33:10 GMT

my device is AVD1001Ar1.2. Bought it from Amazon and description says Arlo Video Doorbell.

Re: Arlo Doorbell Activity zone not working.

Pritammazumder — Tue, 07 Jul 2020 19:37:54 GMT

Updates seem to work for 2-3 days. after that, things get back to non-normal (constant alerts outside defined zone).

Re: Arlo Doorbell Activity zone not working.

Pritammazumder — Tue, 07 Jul 2020 19:39:05 GMT

Seem to work for 2 days and things get back to non-normal (constant alerts outside the activity zone)

Re: Activity zone not working.

Barry0123 — Wed, 08 Jul 2020 00:06:02 GMT

I turned the sensitivity to the minimum and it works fine now. Only records motion in the activity areas.