topic Re: Turn off Video doorbell call on android? in Arlo Video Doorbell

Turn off Video doorbell call on android?

Skieaw — Fri, 08 Jan 2021 23:50:06 GMT

Even with app updates I can't figure out how to turn off phone call alert and leave on chimes when doorbell is pressed... Anyone figured that out? Silent mode is an all or nothing toggle

Re: Turn off Video doorbell call on android?

JamesC — Mon, 11 Jan 2021 17:44:12 GMT

Skieaw,

After toggling on silent mode, you should then receive the option to toggle off the chime and/or incoming video calls. These will become separate toggles after toggling on silent mode.

JamesC

Re: Turn off Video doorbell call on android?

Skieaw — Sat, 16 Jan 2021 15:17:42 GMT

I see the separate toggles appear, thank you. I can turn the call off and chime on there- however, two things happen that I can't resolve: the exterior doorbell automatically asks if they want to press again and leave a message. Can I turn that off? And my phone no longer gets a pressed doorbell notification. Can I keep that on? I guess I'm looking for the option to keep on pop up notifications, no phone call, and no auto audio to the person at the door. Is that an option?

Re: Turn off Video doorbell call on android?

djskyhawk — Sun, 17 Jan 2021 20:40:55 GMT

If you turn off call and leave on chime you will not get a missed alert, because there was no call. You can go to your video library and set it to playback only people, that will show anyone coming to your door. Arlo has not yet given us the opportunity to turn off the "leave a message" prompt, even though there is a place to do so in the app. That button is just for show, I guess.