topic Re: Redlight in Arlo Video Doorbell

Redlight

Bigcity141 — Tue, 17 Nov 2020 18:45:24 GMT

I just installed my Arlo video doorbell and it has a red light around the bottom where it should be white how do I get it to turn white

Re: Redlight

jguerdat — Wed, 18 Nov 2020 14:12:57 GMT

Are you referring to the "ring" around the push button or the red IR LED used for night vision?

https://kb.arlo.com/000062326/What-do-the-LED-behaviors-on-my-Arlo-Video-Doorbell-mean

Re: Redlight

04pie — Thu, 19 Nov 2020 00:58:07 GMT

Interested in the reply regarding a red light around the button as I'm experiencing the same issue atm.

It starts white twice and then goes red.

Re: Redlight

JamesC — Thu, 19 Nov 2020 18:59:43 GMT

04pie,

Take a look at the article linked above. A solid amber LED indicates a power issue, you may need to check the voltage of your transformer to make sure it meets the minimum requirements.

JamesC

Re: Redlight

04pie — Thu, 19 Nov 2020 21:53:34 GMT

Thanks JamesC.

I was getting 27v from my power source. Too much I presume.

After reading these messages it seems that I need to subscribe to a plan to have this working. Is that correct?

Re: Redlight

jguerdat — Fri, 20 Nov 2020 14:08:23 GMT

A subscription won't help a power issue. Install an appropriate transformer and try again.

Re: Redlight

308665 — Thu, 25 Mar 2021 06:53:47 GMT

Arlo wired video doorbell solid red and bell won't ring A transformer issue?

Re: Redlight

308665 — Thu, 25 Mar 2021 06:51:11 GMT

Yes

Re: Redlight

JamesC — Thu, 25 Mar 2021 17:10:46 GMT

308665,

Take a look at the article linked above. A solid amber LED indicates a power issue, you may need to check the voltage of your transformer to make sure it meets the minimum requirements.

JamesC