topic Re: Video doorbell installation in Arlo Video Doorbell

Video doorbell installation

sirrah — Tue, 13 Oct 2020 15:50:35 GMT

I’m just at the almost ready to buy stage but I still have a question on the video doorbell.

I don’t currently have a wired doorbell and the instructions appear to indicate that as a pre-requisite.

So, do I need to purchase and install a wired doorbell before installing the Arlo video doorbell? Can I just install a transformer and use the Arlo Chime? If so, is there any benefit or disadvantage with either approach?

Thanks

Re: Video doorbell installation

jguerdat — Tue, 13 Oct 2020 15:58:47 GMT

The current video doorbell requires power from a doorbell transformer. I have the same issue and use a plug-in transformer:

https://www.amazon.com/gp/product/B07VT6ZH5R/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

It shows as unavailable but there are others that are similar.

As for the chime, you can use the Arlo chime but be aware that it need to be paired with a base so you'd need the doorbell, chime and a base.

Re: Video doorbell installation

jefke23 — Tue, 13 Oct 2020 20:45:05 GMT

I just installed it, and i aslo didn't have a wired doorbell.

In the package you recieve when ordering the doorbell, you will find a transformer.

I installed that transformer and connected the doorbell directly on this. Its works just fine.

The chime indeed can be added seperately, but then you need a base station first.

Re: Video doorbell installation

sirrah — Wed, 14 Oct 2020 04:59:00 GMT

Thanks for the replies.

Does having a wired chime, as opposed to the Arlo Chime get over the issue of latency? In fact, is that the point of Arlo suggesting that you should already have a wired doorbell installed? They are not clear on this.

Re: Video doorbell installation

jguerdat — Wed, 14 Oct 2020 13:15:27 GMT

@jefke23, are you outside of North America? In the US the transformer is of the required voltages/current while places like the UK have differing setups requiring a new transformer.

Re: Video doorbell installation

jguerdat — Wed, 14 Oct 2020 13:17:06 GMT

@sirrah wrote:

Thanks for the replies.

Does having a wired chime, as opposed to the Arlo Chime get over the issue of latency? In fact, is that the point of Arlo suggesting that you should already have a wired doorbell installed? They are not clear on this.

WHat latency? My chime goes off at the same time as the call on my phone. There's no need for a wired chime unless you really want one and can wire it in reasonably which is why the Arlo chime makes it easier.

Re: Video doorbell installation

sirrah — Wed, 14 Oct 2020 14:03:43 GMT

I'm in the UK.

Re: Video doorbell installation

sirrah — Wed, 14 Oct 2020 14:07:40 GMT

I know there is latency with Ring as I have seen it. I have also read in these forums that there is a delay of 4 seconds or so before the notification on the phone. Would there be the same delay with the Arlo chime?

I am just concerned because the instructions are that there should be an existing wired doorbell.

Re: Video doorbell installation

jguerdat — Thu, 15 Oct 2020 13:36:52 GMT

The recording delay is always there due to the cloud nature of the beast. However, properly configured in your modes and rules (and maybe a zone) the delay isn't noticeable in most cases. My tests with pushing the doorbell button have shown the chime and phone call to not have that sort of delay - notification is nearly instantaneous.

Re: Video doorbell installation

hastalavista — Thu, 15 Oct 2020 16:31:14 GMT

Hi, I also suggest you to check the alternatives. At least I was very disappointed to this doorbell. I have also older Arlo video camera which has been great, so it was surprising that this video doorbell sucks. You cannot really use it without paying a monthly fee. Even basic things like activity zones are not available without a monthly payment. You also don't get any recordings, but only live view. There are latency and picture quality issues. And even Arlo's own chime won't work without the base station. At least I don't want any more hubs or stations.