topic Re: Disable vehicle alert on doorbell in Arlo Video Doorbell

Disable vehicle alert on doorbell

landroving — Wed, 01 Jul 2020 03:14:51 GMT

i just purchased the video doorbell which includes a 3 month trial subscription. However, i can not access the Arlo smart settings to manage the alerts (people, vehicles, animals etc). How is this a free subscription if i can't manage these settings? I am getting alerts every minute from passing cars. I also tried to login to arlo smart from a web browser and same thing...says i am in my trial period and can't manage any settings. I can't take this for 3 months...please help.

thanks
Brian

Re: Disable vehicle alert on doorbell

JamesC — Wed, 01 Jul 2020 16:25:18 GMT

landroving,

Arlo Smart settings can be accessed by navigating to Settings > Smart Notifications > select your Arlo Video Doorbell > Adjust the desired smart notification toggles

JamesC

Re: Disable vehicle alert on doorbell

landroving — Wed, 01 Jul 2020 17:33:27 GMT

thanks, okay.... i think i half misunderstood the feature. So i get the smart notification, toggling off the vehicle will turn off alerts for vehicles. I thought this smart feature would also not record and store what it identified as a vehicle. So, in a nutshell the camera will capture and store ALL movement it detects and label them. Alerts/notifications are user defined. True?

Re: Disable vehicle alert on doorbell

JamesC — Wed, 01 Jul 2020 17:55:31 GMT

landroving,

That's right. You can turn off the smart notifications, but if the camera is armed, a recording will still be made when motion is detected.

JamesC

Re: Disable vehicle alert on doorbell

sfutr — Sun, 12 Jul 2020 22:07:00 GMT

I recently purchased this and am having the same issue.

I have set my activity zone to eliminate the road and I've turned off the vehicle in Smart Notifications.

I get notifications every few minutes for the cars driving past. How do I turn this off?Activity ZoneSmart NotificationsSensitivity setting

Re: Disable vehicle alert on doorbell

dan7769 — Wed, 16 Sep 2020 19:21:07 GMT

I have the same issue -- turned off vehicle notifications in the app, but it keeps notifying me anyway.

Re: Disable vehicle alert on doorbell

jsaus63304 — Thu, 17 Sep 2020 20:55:54 GMT

My setup is very similar to yours. You are setting the sensitivity in the wrong place. You need to go to MODE and set the sensitivity within the mode you are using, not sensitivity test. I reduced mine to 17% and now only get large trucks and big white SUVs.