topic Re: Can we change "voicemail prompt message" to French? in Arlo Video Doorbell

Can we change "voicemail prompt message" to French?

marcdevinci — Mon, 06 Jul 2020 15:41:34 GMT

Hi there,

My Arlo Video Doorbell seems to be working fine for several days now but I'm still not able to set the voicemail prompt message to another language than English. My visitors speaks French...

I know that you can change the "quick reply messages" to French but this doesn't change the "voicemail prompt" message. Is it a bug or a missing feature? Thanks for your support!

BTW: I checked this forum but didn't find a clear and useful answer to my question:

https://community.arlo.com/t5/Arlo-Audio-Doorbell/Changing-language-for-quot-Leaving-Message-quot-not-working/td-p/1691724

Re: Can we change "voicemail prompt message" to French?

JamesC — Tue, 07 Jul 2020 16:25:10 GMT

marcdevinci,

The voicemail prompt message is determined by the language used on your Arlo mobile app/mobile device when your account was created. This isn't adjustable after account creation.

The development team is working on a solution to allow this to be changed in a future update.

JamesC

Re: Can we change "voicemail prompt message" to French?

marcdevinci — Tue, 07 Jul 2020 17:43:09 GMT

Thanks James for your fast reply ! I always prefer to know the limitation, instead of speculating on an issue. Unfortunately until this feature is implemented, I cannot use the voicemail feature ... My visitors don't understand... Please implement this feature as soon as possible ! Thanks in advance