https://community.arlo.com/t5/Arlo-Video-Doorbell/Arlo-Video-Doorbell-Shows-the-Serial-Number-During-Phone-Call/m-p/1774229#M2599 <P>PatrickM95,</P> <P>&nbsp;</P> <P>If you've changed the name of the doorbell within your Arlo mobile app, that should be the name displayed when you receive an incoming call.</P> <P>&nbsp;</P> <P>Are you still experiencing this behavior? Which mobile app are you using (iOS or Android)?</P> <P>&nbsp;</P> <P>JamesC</P> Wed, 27 May 2020 16:50:56 GMT JamesC 2020-05-27T16:50:56Z https://community.arlo.com/t5/Arlo-Video-Doorbell/Arlo-Video-Doorbell-Shows-the-Serial-Number-During-Phone-Call/m-p/1773884#M2561 Is there a way to change this???? I’ve named the doorbell, but it only shows the item serial number during the phone call when pressed. Thanks in advance! Mon, 25 May 2020 21:34:12 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell/Arlo-Video-Doorbell-Shows-the-Serial-Number-During-Phone-Call/m-p/1773884#M2561 PatrickM95 2020-05-25T21:34:12Z https://community.arlo.com/t5/Arlo-Video-Doorbell/Arlo-Video-Doorbell-Shows-the-Serial-Number-During-Phone-Call/m-p/1774229#M2599 <P>PatrickM95,</P> <P>&nbsp;</P> <P>If you've changed the name of the doorbell within your Arlo mobile app, that should be the name displayed when you receive an incoming call.</P> <P>&nbsp;</P> <P>Are you still experiencing this behavior? Which mobile app are you using (iOS or Android)?</P> <P>&nbsp;</P> <P>JamesC</P> Wed, 27 May 2020 16:50:56 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell/Arlo-Video-Doorbell-Shows-the-Serial-Number-During-Phone-Call/m-p/1774229#M2599 JamesC 2020-05-27T16:50:56Z