Arlo DoorBell wired issues

Oz2009 — Tue, 10 Jun 2025 00:26:17 GMT

Hello,

I have a full Arlo system. The Doorbell is wired and was connected to the HUB. It randomly disconnected and stopped working. I did the whole troubleshooting on my own because the support never called and closed the case, even without checking on me.

I had to set up the doorbell without the HUB because it was impossible to pass the installation with the HUB. Now I have a big delay with all the notifications from the doorbell camera. Also, with the Arlo support system, I can't edit any actions, but it does not even show me what the action is(are).

Hello,

I have a complete Arlo system, and my wired doorbell was initially connected to the hub. However, it randomly disconnected and stopped working. I went through the entire troubleshooting process on my own because the support team never called me back and closed the case without checking in.

Since I couldn't complete the installation with the hub, I had to set up the doorbell without it. Now, I'm experiencing significant delays in receiving notifications from the doorbell camera. Additionally, I can't edit any actions in the Arlo Secure system, and it doesn’t even show me what those actions are.

Can anyone help me with this?

Can anyone help with this?

Re: Arlo DoorBell wired issues

StephenB — Tue, 10 Jun 2025 11:02:55 GMT

@Oz2009 wrote:

Now I have a big delay with all the notifications from the doorbell camera.

How big is that delay? Are you talking hours? Or minutes?

@Oz2009 wrote:

Additionally, I can't edit any actions in the Arlo Secure system, and it doesn’t even show me what those actions are.

What actions are you taking about?

The settings are scattered -

some are accessed by pressing the profile icon in the top right and then selecting "Home"
some are accessed by looking at the doorbell rule in the modes (Arm Home, Arm Arway, Standby)
some are accessed by pressing the settings wheel on the doorbell tile on the devices page.

topic Arlo DoorBell wired issues in Arlo Video Doorbell

Arlo DoorBell wired issues

Re: Arlo DoorBell wired issues