topic Re: New Jersey in Arlo Video Doorbell

Can't setup chime 2

Sailorgirl — Tue, 10 Jun 2025 22:42:38 GMT

I purchased the doorbell and chime 2 in a bundle.
I have tried numerous times to set up the chime. I have done all the suggested fixes. I have called support. Nothing works,

the constant error message is that it can’t connect to the Arlo network. My network is fine.

I’m not sure what to do next, except pull my hair out.

Re: New Jersey

jguerdat — Mon, 09 Jun 2025 17:53:48 GMT

If the doorbell connected to your WiFi with no problems, that eliminates your network as the issue. What exactly have you tried and where does it fail? Did you try the reset below? If nothing works, swapping at the store would be the fastest resolution.

https://kb.arlo.com/000061879/How-do-I-factory-reset-my-Arlo-Chime-or-Chime-2