topic Re: Please provide a lower tier pricing option! in Arlo Video Doorbell

Please provide a lower tier pricing option!

juliae131 — Mon, 06 Jan 2025 20:59:44 GMT

I appreciate that Arlo is improving and adding features, however I am not someone who needs or uses any of the extra, additional features (extra video history, person/vehicle recognition). I purchased this doorbell when the cost was only $2.99 per month. It is getting to the point where I am no longer interested in using the service due to the price. If there was a less expensive price point, I would consider not cancelling.

Re: Please provide a lower tier pricing option!

Dgmi — Mon, 06 Jan 2025 21:20:13 GMT

agree!!!!

I just need to know when someone/something triggers my camera.

basic as can be- camera goes off when triggered, have video recording to warch/review.

no schedules/modes/ AI/ etc…

Re: Please provide a lower tier pricing option!

juliae131 — Mon, 06 Jan 2025 21:16:05 GMT

Apparently, you can remove the subscription altogether, but you lose the ability to view videos after the fact. I, personally, would just like the option to have some storage (2 weeks/ 30 days, etc), so I can view the video if I miss it in the moment. Agree with DGMI - basic as can be!!

Re: Please provide a lower tier pricing option!

BrookeN — Thu, 09 Jan 2025 15:48:21 GMT

Hi,

We appreciate your feedback regarding a lower tier pricing for the subscription services. I did pass this onto our development team to be taken into consideration. If there is any changes regarding this I will reach out to the community.

Re: Please provide a lower tier pricing option!

JustTheBasics — Thu, 09 Jan 2025 19:56:00 GMT

Here is another vote for just a basic package. I have been a subscriber for a while and chose Arlo because I didn't need all the extra bells and whistles. I am quite confused about this "Upgrade Now" notification. Is this an option, or is this mandatory? With only a single doorbell, I really don't know if there are benefits for me to upgrade. I have been quite satisfied with just the basic operations of the doorbell, with the recordings.