topic Re: Firmware rolled back in Arlo Video Doorbell

Firmware rolled back

Jamesdean1974 — Tue, 04 Feb 2020 14:26:16 GMT

Can it be possible that the most recent firmware ( 28 January) has been rolled back to the previous firmware (11 December ) . I am sure I had the most recent untill this afternoon. And I am not able to update , it says that the most recent firmware has been installed.

Re: Firmware rolled back

TomMac — Tue, 04 Feb 2020 17:02:41 GMT

It may have been done... over the last 4 yrs, I have seen the fw rolled back once, maybe 2x ( IIRC)...

Usu this only occurs when a major flaw has been missed but not recently to my knowledge.

As to the fw...just make sure it is the latest as per;

https://community.arlo.com/t5/Firmware-Release-Notes/bd-p/arlo-release-notes

Which should be Jan 28 ,... if you really want to force an update,you may have to reset the doorbell and see if that helps.

I would just test to make sure it's working 100%.

Re: Firmware rolled back

JamesC — Tue, 04 Feb 2020 17:39:06 GMT

Jamesdean1974,

Correct, there was an issue discovered with this firmware and it has been rolled back. We will provide more information on this shortly. As of today, t1.14.1.0_368_ef57d3c_9d35dae is the most recent firmware.

JamesC

Re: Firmware rolled back

Jamesdean1974 — Sat, 08 Feb 2020 18:56:09 GMT

Any news about the firmware ?

Re: Firmware rolled back

JamesC — Mon, 10 Feb 2020 17:49:22 GMT

Jamesdean1974,

Not quite yet. When it again becomes available, an announcement will be made in the release notes section here on the community.

JamesC

Re: Firmware rolled back

JamesC — Wed, 19 Feb 2020 17:08:22 GMT

This firmware has been rereleased and is now available for your Arlo Video Doorbell. For more information, take a look here: Arlo Video Doorbell - AVD1001 -1.14.0.0_475_a93c203_739f079 -18th February 2020

JamesC