topic Power, but no lights in Arlo Video Doorbell

Power, but no lights

Retired_prek — Wed, 02 Aug 2023 20:24:52 GMT

Installed my wired doorbell in June. After discovering that the doorbell didn't have the correct voltage, we installed the 16v10va transformer as recommended. We couldn't get it to link with the hub that we used for the other cameras, so we linked directly to router. It worked for 1.5 days. I decided to uninstall and re-install the doorbell. I can't get the doorbell to have solid white lights, only flashing. I just tried shutting off power at circuit breaker for 15 min. Turned on...no lights at all, but when pushed, it chimes. Help!

Re: Power, but no lights

jguerdat — Thu, 03 Aug 2023 12:38:17 GMT

Did you try resetting the doorbell?

https://kb.arlo.com/000062346/How-do-I-reset-my-Arlo-Essential-Video-Doorbell

Re: Power, but no lights

Retired_prek — Thu, 03 Aug 2023 20:13:00 GMT

Thank you! I am now perplexed as to why when I tested digital, the chime was delayed. Ding..............dong. mechanical was great.