topic Re: THE DOORBELL CAMERA CAN'T BE USED AS STANDALONE ITEM WITHOUT CLOUD in Arlo Video Doorbell

THE DOORBELL CAMERA CAN'T BE USED AS STANDALONE ITEM WITHOUT CLOUD

DUNKENBLITHS — Wed, 26 Apr 2023 08:22:30 GMT

I will actively persuade people not to buy your product until you fix this issue...

https://twitter.com/DunkenKBliths/status/1651137531914891265

I have a "VMB4540r2" and wish to not use the CLOUD anymore - While all the other cameras will record to USB on the HUB and I love it... the Door Bell will not accept USB storage

This needs to be fixed in your software immediately, or I will actively be promoting across all social media that you are false advertising that it can be used off the CLOUD...

Fix it !!!!

Re: THE DOORBELL CAMERA CAN'T BE USED AS STANDALONE ITEM WITHOUT CLOUD

StephenB — Wed, 26 Apr 2023 11:47:46 GMT

@DUNKENBLITHS wrote:

I have a "VMB4540r2" and wish to not use the CLOUD anymore - While all the other cameras will record to USB on the HUB and I love it... the Door Bell will not accept USB storage

The base is doing the local storage, not the doorbell - so if the doorbell is connected to the base station (not your home wifi) then you should be seeing local recordings.

What model are your other cameras?

Re: THE DOORBELL CAMERA CAN'T BE USED AS STANDALONE ITEM WITHOUT CLOUD

jguerdat — Wed, 26 Apr 2023 13:16:27 GMT

Just checked local storage here for both my doorbells which are connected to my hub (NOT WiFi) and they are definitely recording locally.

Re: THE DOORBELL CAMERA CAN'T BE USED AS STANDALONE ITEM WITHOUT CLOUD

StephenB — Wed, 26 Apr 2023 21:47:43 GMT

@jguerdat wrote:

Just checked local storage here for both my doorbells which are connected to my hub (NOT WiFi) and they are definitely recording locally.

That is with Feed, correct?

Re: THE DOORBELL CAMERA CAN'T BE USED AS STANDALONE ITEM WITHOUT CLOUD

DUNKENBLITHS — Wed, 26 Apr 2023 22:23:28 GMT

Thank goodness...for that... will withdraw my complaint...

When I bought the system I started with the Doorbell, so was connected to internet directly...

Thank you for sorting this out so quickly..

Re: THE DOORBELL CAMERA CAN'T BE USED AS STANDALONE ITEM WITHOUT CLOUD

jguerdat — Thu, 27 Apr 2023 12:35:21 GMT

@StephenB wrote:

@jguerdat wrote:

Just checked local storage here for both my doorbells which are connected to my hub (NOT WiFi) and they are definitely recording locally.

That is with Feed, correct?

Just to finish this thread up, yes, it's with Feed (new UI) but the same would be true with the old UI.

Re: THE DOORBELL CAMERA CAN'T BE USED AS STANDALONE ITEM WITHOUT CLOUD

StephenB — Thu, 27 Apr 2023 15:02:18 GMT

@jguerdat wrote:

@StephenB wrote:

@jguerdat wrote:

Just checked local storage here for both my doorbells which are connected to my hub (NOT WiFi) and they are definitely recording locally.

That is with Feed, correct?

Just to finish this thread up, yes, it's with Feed (new UI) but the same would be true with the old UI.

Just to clarify - you are saying that local recording isn't working with Feed. We don't know if it is working with Library or not.

It should be working with both.