I cannot change my form of payment - it won't highlight subscription

Michellesgold1 — Tue, 14 Mar 2023 21:46:51 GMT

How do you get support from a live person?

Re: I cannot change my form of payment - it won't highlight subscription

StephenB — Wed, 15 Mar 2023 12:31:41 GMT

@Michellesgold1 wrote:

How do you get support from a live person?

If you still have an active subscription, you can go into the support area of the app and select a subscribed camera (doesn't matter which one). Then scroll down to the contact area, and you should see a phone support option there.

Phone support is available between 6 am and 6pm US pacific time.

If you don't have an active subscription, you can send @JamesC a private message (PM) by clicking on the envelope icon in the upper right of the forum page. He should be able to create a case for you, and an Arlo agent would call you.

topic Re: I cannot change my form of payment - it won't highlight subscription in Arlo Video Doorbell

I cannot change my form of payment - it won't highlight subscription

Re: I cannot change my form of payment - it won't highlight subscription