topic Re: Arlo Networking Response Error 1 in Arlo Video Doorbell

Arlo Networking Response Error 1

Knowles24 — Wed, 14 Dec 2022 22:52:37 GMT

I have an Arlo wired doorbell camera and I switched providers and went to reset my camera. When it find the device I get that error code and then it won’t find the device.

Re: Arlo Networking Response Error 1

ShayneS — Sat, 17 Dec 2022 00:40:11 GMT

Can you provide a screenshot of the error message by chance?

Re: Arlo Networking Response Error 1

Knowles24 — Sat, 17 Dec 2022 01:12:54 GMT

Re: Arlo Networking Response Error 1

ShayneS — Sat, 17 Dec 2022 20:28:42 GMT

Do you have a mesh network? Does your network Name and password contain a space or special characters?

Re: Arlo Networking Response Error 1

Knowles24 — Sat, 17 Dec 2022 21:50:19 GMT

Yes I have a mesh network, I have the Eero Pro 6, I fixed and was able to get it to connect. I went into the network settings and turned off Thread.

Re: Arlo Networking Response Error 1

ShayneS — Mon, 19 Dec 2022 19:11:48 GMT

Thanks for the update.

Re: Arlo Networking Response Error 1

Jimleg — Sun, 08 Jan 2023 09:54:41 GMT

Hi there,

I’m having this same issue, I’ve been trying it for days as it says to try again later but no change. Can you tell me how to overcome the issue.

Re: Arlo Networking Response Error 1

ShayneS — Wed, 11 Jan 2023 02:17:04 GMT

@Jimleg

Did the camera drop offline or did you remove It?

Re: Arlo Networking Response Error 1

Bmowksi — Sun, 26 Feb 2023 17:10:32 GMT

I have a mesh network and I am getting the same error code that is pictured in this thread. How do I fix it?

Re: Arlo Networking Response Error 1

ShayneS — Tue, 28 Feb 2023 19:32:27 GMT

@Bmowksi

Which version of the Arlo app are you using? May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

Re: Arlo Networking Response Error 1

Bmowksi — Tue, 28 Feb 2023 19:58:25 GMT

I have an iPhone using the Arlo app version 4.1. I haven't done much troubleshooting to make it work. I have the chime in the same room as one of my hubs. For the mesh network I am using the Deco 9 and there is no special characters in the name.

Re: Arlo Networking Response Error 1

StephenB — Tue, 28 Feb 2023 20:12:44 GMT

Is security set to WPA2 (AES)?

Also, any special characters in the wifi password?

Re: Arlo Networking Response Error 1

Bmowksi — Tue, 28 Feb 2023 20:25:22 GMT

Yes this is set to WPA2. No there are no special characters in the password as I have read sometimes that messes with connecting devices.

Re: Arlo Networking Response Error 1

StephenB — Tue, 28 Feb 2023 20:51:10 GMT

Can you disable 5 Ghz wifi in the mesh (temporarily) to try onboarding w/o it?

Re: Arlo Networking Response Error 1

TrumanE — Wed, 01 Mar 2023 16:38:30 GMT

The doorbell led will not illuminate I have changed providers, connected Arlo to the network. Doorbell is wired. Tried reset button. No result

Re: Arlo Networking Response Error 1

TrumanE — Wed, 01 Mar 2023 16:40:39 GMT

No space or special characters

Re: Arlo Networking Response Error 1

TrumanE — Wed, 01 Mar 2023 16:43:29 GMT

No error code, just dead doorbell. Followed instructions to disconnect and reconnect as new device. Pushed reset button on door bell. No result

Re: Arlo Networking Response Error 1

ShayneS — Fri, 03 Mar 2023 17:50:42 GMT

@TrumanE

Does the doorbell power on?

Error adding camera

Mandild — Tue, 07 Mar 2023 18:48:42 GMT

One of the cameras would not return online after removing it to charge. Every time I go through the process of adding the camera the app will find it and I can get as far as naming the camera and then this error message pops up. Any idea what is causing the issue and how to fix it? I’ve tried multiple times and always get the same error. I’ve also tried resetting the camera and all other “help” articles found in support.

Re: Arlo Networking Response Error 1

BAgrcp — Tue, 07 Mar 2023 19:14:23 GMT

I’m having this exact same issue with my Arlo Q cameras. No issues previously but now both are gone from my network and every time I try to re-add them, I get all the way through naming them and then get this error. Absolutely infuriating, have spent over three hours trying to get at least *one* of my two cameras to work.