topic Re: Arlo Video doorbell and Arlo Chime in Arlo Video Doorbell

Arlo Video doorbell and Arlo Chime

boltentwins — Tue, 31 Mar 2020 07:24:11 GMT

I can add the Arlo chime to the Arlo video doorbell but it will only chime from motion. Is there a way to link the Arlo chime to the button press on the Arlo Video doorbell?

Re: Arlo Video doorbell and Arlo Chime

jguerdat — Tue, 31 Mar 2020 14:36:22 GMT

Because the chime connects to a base/hub but the current firmware for the doorbell only allows connection to your router, the doorbell won't set off the Arlo chime. An update is said to be coming soon to allow the doorbell to connect to your base/hub which will fix the problem.

Re: Arlo Video doorbell and Arlo Chime

JamesC — Tue, 31 Mar 2020 16:39:45 GMT

Arlo SmartHubs - VMB5000 and VMB4540 are now compatible with the Arlo Video Doorbell. Please ensure that your SmartHub firmware is updated to the latest version, as listed below.

VMB5000 1.16.1.1_475_71659aa

VMB4540 1.16.1.1_461_71659aa

VMB4000 1.16.1.1_3348_facf74c

VMB4500 1.16.1.1_3260_facf74c

To migrate your Arlo Video Doorbell from WiFi connection to your Arlo base-station or SmartHub, please remove it from your account, wait for the factory reset to complete (LED ring should be solid white) then re-onboard.

This is the full list of supported base-stations and SmartHubs for the Arlo Video Doorbell.

JamesC