https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Upgraded-my-Gen-1-dorrbell-to-a-2K-Gen-2-and-now-what-to-that-to/m-p/2420978#M841 <P>I had an original wired doorbell and then upgraded to a 2K, I have a 1 camera secure Plan with time left on it till March of 2025. My 30 day trial just expired and I can't get the doorbell to recognize my existing plan? Help.</P> Wed, 02 Oct 2024 22:20:08 GMT mikebrod 2024-10-02T22:20:08Z https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Upgraded-my-Gen-1-dorrbell-to-a-2K-Gen-2-and-now-what-to-that-to/m-p/2420978#M841 <P>I had an original wired doorbell and then upgraded to a 2K, I have a 1 camera secure Plan with time left on it till March of 2025. My 30 day trial just expired and I can't get the doorbell to recognize my existing plan? Help.</P> Wed, 02 Oct 2024 22:20:08 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Upgraded-my-Gen-1-dorrbell-to-a-2K-Gen-2-and-now-what-to-that-to/m-p/2420978#M841 mikebrod 2024-10-02T22:20:08Z https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Upgraded-my-Gen-1-dorrbell-to-a-2K-Gen-2-and-now-what-to-that-to/m-p/2421060#M843 <P>I believe you must cancel the existing plan and buy a new one that is specifically for the new doorbell.</P> Thu, 03 Oct 2024 13:34:38 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Upgraded-my-Gen-1-dorrbell-to-a-2K-Gen-2-and-now-what-to-that-to/m-p/2421060#M843 jguerdat 2024-10-03T13:34:38Z