topic Re: Notifications repeat too frequently in Arlo Video Doorbell 2nd Gen

Notifications repeat too frequently

DaveBVO — Tue, 24 Sep 2024 16:23:21 GMT

When I had a Ring doorbell and a notification was sent for a motion trigger, there was an option to not be notified for X more minutes. Does Arlo have such a a setting? As it is right now, if I'm sweeping the front porch for two minutes, I get a motion notification every 10-12 seconds until I'm done. It's beyond aggravating.

I'm happy with the sensitivity of the initial trigger. I just don't need to be updated over and over again until the camera is cleared.

Any suggestions?

Re: Notifications repeat too frequently

JamesC — Wed, 25 Sep 2024 15:22:31 GMT

DaveBVO,

Yes, you can temporarily mute notifications within the Arlo app. See these instructions: https://kb.arlo.com/000062908/How-to-Mute-Arlo-Notifications-Arlo-Secure-4-0

JamesC

Re: Notifications repeat too frequently

DaveBVO — Wed, 25 Sep 2024 15:41:19 GMT

That's not the solution I'm looking for. I don't want to have to mute the notifications every time someone's at the door for more than five seconds. I just want Arlo to not tell me over and over and over again that there's someone there. One notification is enough.

To give an example: If someone rings the door and I have a two minute conversation in front of the doorbell camera, the entire time we're talking my phone is buzzing with notification after notification. Then my feed ends up with a string of 11 second videos.

Why not one notification and one two minute video? The other companies' cameras do it this way. Why not Arlo?

Am I missing something in the settings?

Re: Notifications repeat too frequently

JamesC — Wed, 25 Sep 2024 16:19:06 GMT

You could adjust recording length. This will result in less individual videos and notifications, but each video will be longer: https://kb.arlo.com/000062820/How-do-I-adjust-Arlo-video-recording-length-Arlo-Secure-4-0

JamesC

Re: Notifications repeat too frequently

DaveBVO — Wed, 25 Sep 2024 16:21:55 GMT

I'll give that a try. Thank you!!