Brazil - app doesn't show video doorbell 2nd generation

Leonardo2024 — Mon, 05 Aug 2024 17:43:47 GMT

My app do not show me the option of Arlo videodoorbel 2nd generation.

Re: Brazil

jguerdat — Sun, 04 Aug 2024 14:49:59 GMT

Be sure you have the latest app but be aware that not all regions can get certain cameras either due to a slow roll-out or not being able to get a subscription. Brazil is one of the countries that cannot get a subscription:

https://kb.arlo.com/000062249/Where-is-Arlo-Secure-available

If you want to take the time and effort to set things up, you will need to use a VPN subscription to a US (or other country where subscriptions are available) server, set up a new account and add the camera while connected to that server. To add a subscription for cloud recordings in the future, once the trial sub expires, you will need a credit card for that same country. Once set up, you don't need the VPN to be connected. Note that a VPN that your router may provide is not the same thing.

topic Re: Brazil in Arlo Video Doorbell 2nd Gen

Brazil - app doesn't show video doorbell 2nd generation

Re: Brazil