topic Door bell high temperature warning in Arlo Video Doorbell 2nd Gen

Arlo wireless door bell overheating

Harro71 — Sun, 05 May 2024 00:27:57 GMT

We have just installed the Arlo wireless doorbell in the last 2 weeks and it’s saying it’s off line due to overheating.
It seems to still record people coming and going but it’s definitely not hot and not located in a hot area either?
Any suggestions?

Re: Arlo wireless door bell overheating

jguerdat — Sun, 05 May 2024 14:30:12 GMT

If removing and reinstalling the doorbell in your account doesn't help, the fastest thing to do is to swap at the store.

Re: Arlo wireless door bell overheating

ShayneS — Tue, 07 May 2024 00:03:36 GMT

Hi @Harro71

The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.

Door bell high temperature warning

kimlawson — Wed, 08 May 2024 16:01:01 GMT

My wired door bell has a high temperature warning on the device screen. I’ve removed it but not done the factory reset.

Re: Arlo wireless door bell overheating

MikeLee2024 — Sat, 11 May 2024 02:48:50 GMT

I have some issue two time in two months. We touch the doorbell it is not hot at all.

First time wait one night and it back to normal

Second time just a few days ago, but it take two days to back to normal.

Please advise if it is some defect on my door bell

Re: Arlo wireless door bell overheating

ShayneS — Mon, 24 Jun 2024 17:00:05 GMT

The firmware update 1.4.2_724_f1888a8 has been released. This should help with the symptom you are experiencing. Please let me know if you are still seeing this issue after your device has updated.

Thank you