https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Not-connecting/m-p/1950374#M353 <P>Forgive if I am beating a dead horse with this question. Just received my Video Doorbell 2nd Generation. When trying to add it to my "network", I keep getting the error code "4100." I have gone through and disabled my VPN from both the computer and phone and I still get the message. I have reset the Arlo "Hub" as well as the doorbell with no luck. I know that the network name is correct. Or should it be the "arlo" hub network? If so, I am not seeing that as an option under "networks."</P><P>&nbsp;</P><P>Thank-you for your time.</P> Sat, 16 Mar 2024 21:03:38 GMT dabootsan5134 2024-03-16T21:03:38Z https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Not-connecting/m-p/1950374#M353 <P>Forgive if I am beating a dead horse with this question. Just received my Video Doorbell 2nd Generation. When trying to add it to my "network", I keep getting the error code "4100." I have gone through and disabled my VPN from both the computer and phone and I still get the message. I have reset the Arlo "Hub" as well as the doorbell with no luck. I know that the network name is correct. Or should it be the "arlo" hub network? If so, I am not seeing that as an option under "networks."</P><P>&nbsp;</P><P>Thank-you for your time.</P> Sat, 16 Mar 2024 21:03:38 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Not-connecting/m-p/1950374#M353 dabootsan5134 2024-03-16T21:03:38Z https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Not-connecting/m-p/1950444#M357 <P>You can't (yet) connect a 2nd gen camera to an Arlo Hub, because Arlo hasn't released that feature yet.</P> <P>&nbsp;</P> <P>You should be able to connect it to your home wifi.&nbsp;&nbsp;</P> <P>&nbsp;</P> <P>When are you getting the error?&nbsp; Is bluetooth turned on in the phone?</P> Sun, 17 Mar 2024 17:41:35 GMT https://community.arlo.com/t5/Arlo-Video-Doorbell-2nd-Gen/Not-connecting/m-p/1950444#M357 StephenB 2024-03-17T17:41:35Z